Terms & Conditions
Last updated: June 2026
These Terms & Conditions apply when you use The Good Sort Australia website or place an order through our online shop.
By using this website or placing an order, you agree to these Terms & Conditions, along with our Shop Policies and Privacy Policy.
Who we are
The Good Sort Australia
Preston, Victoria, Australia
ABN: 32 664 408 986
Email: hello@thegoodsort.com.au
Website use
You may use this website to browse our products, read information about The Good Sort, place eligible orders, contact us, or sign up for optional updates.
You agree not to misuse this website, interfere with its operation, attempt to access information you are not authorised to access, or use the website in a way that is unlawful or harmful.
Products and information
We do our best to describe our products clearly and accurately.
Product details, packaging, pricing, availability, images and supply estimates may change from time to time. Any supply estimates are guides only and are based on average household use. Actual use may vary.
We may update website content, product information, pricing, delivery details or shop policies at any time.
Orders
Orders are placed through our online shop.
Payment must be completed at checkout before an order can be processed.
Once an order is placed, you should receive an order confirmation or receipt by email.
We may contact you if there is an issue with your order, delivery details, payment, product availability or eligibility for delivery.
Delivery eligibility
The Good Sort Australia currently services eligible Darebin postcodes only.
Delivery areas, rates and checkout troubleshooting information are set out in our Shop Policies.
We may cancel and refund an order if it is placed for an address outside our current delivery area.
Prices, GST and payment
All prices shown on our website are in Australian dollars and include GST unless stated otherwise.
The Good Sort Australia is registered for GST.
Your order receipt will show the GST component of your order.
Payments are processed through secure third-party payment providers connected to our website platform. We do not store your full card details.
Returns, refunds and consumer rights
Returns, refunds and order issue information are set out in our Shop Policies.
Nothing in these Terms & Conditions limits, excludes or changes any rights you may have under Australian Consumer Law.
If a product is faulty, damaged, incorrectly supplied, or does not meet the consumer guarantees that apply under Australian law, we will work with you to resolve the issue.
Privacy
We handle personal information in accordance with our Privacy Policy.
We do not sell customer information. We do not rent, trade or share customer information for third-party marketing. We do not add customers to a marketing list simply because they have placed an order.
Newsletter and optional updates
You will only receive newsletters, updates or promotional messages if you have clearly chosen to sign up.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
Order confirmations, receipts, delivery updates and customer service messages are transactional messages and may still be sent where needed to support your order.
Website platform and third-party services
Our website is hosted through Squarespace and uses connected third-party services for functions such as checkout, payment processing, order management, email, analytics or website operation.
We are not responsible for outages, technical issues, checkout behaviour, payment processing issues or service interruptions caused by third-party platforms or providers, but we will do our best to help where an issue affects your order.
Intellectual property
The content on this website, including text, images, graphics, product descriptions, branding and layout, belongs to The Good Sort Australia or is used with permission.
You may not copy, reproduce, reuse, adapt or republish our website content without permission, except as allowed by law.
Limitation of liability
To the extent permitted by law, The Good Sort Australia is not responsible for loss or damage caused by website interruptions, checkout platform issues, third-party payment issues, delivery delays, inaccurate information supplied by a customer, or circumstances outside our reasonable control.
Nothing in these Terms & Conditions limits any rights or remedies that cannot be excluded under Australian Consumer Law.
Changes to these Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on our website with the updated date shown at the top.
Contact
For questions about these Terms & Conditions, please contact: